Warranty is provided in accordance with the Consumer Law in Denmark (Købeloven). The warranty does not include wear and tear, misuse or damage caused by external influences.
(Warranty on carbon sticks is 30 days, and applies only to manufacturing defects)
The serial number of the stick must be attached to start a case.

The carbon sticks meet the requirements and standards set by the Swedish Ice Hockey Association (svenska ishockey förbundet) regarding the hockey equipment.

If these standards are exceeded by material exposed to extreme stress beyond normal play, the material should give way with regard to safety and risk of injury. This means that the slightly higher price level prevailing in the carbon sticks do not entail a longer shelf life than in the traditional sticks made of wood

The price level shall be related to the features and gaming experiences as a carbon stick offers. The VANX ice hockey sticks will maximize your experience from the first moment of use. Nature of the game and the strees that a stick is exposed to, enables sticks, regardless of brand, model or price to maybe crack or break.

The following applies to warranty:

  • Warranty items are only accepted at manufacturing defects or apparent material defects.
  • At the complaint required receipt from the purchase date.
  • For approved claims received equivalent new product.
  • For non approved claim the goods will be returned to the customer if desired.

Because of the game's character it can cause breakage and cracking of the product from impacts and other external influences. When this occurs, it is not a production issue and therefore no reason to make a complaint or return the product.

We hope you will be satisfied with your new composite stick and that it contributes to your game in a positive way.

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